Customer Rating: 




Summary: Worked OK - for 90 seconds
Comment: After reading many positive reviews for the JVC Everio GZ-MG330 and GZ-MG335, I purchased the 335 from Amazon since it came with the docking station for only about $10 more than the 330. I was replacing a JVC GR-DV1 MiniDV recorder and went with JVC since I had the GR-DV1 for over 10 years and was happy with its performance and reliability. Shot four video sequences with the Everio for a total of about 90 seconds. Watched the footage on a TV through an S-video cable connection, and found it to be inferior in crispness and color fidelity to what I was used to with MiniDV. Did not have a chance to shoot in ultrafine mode or with the built-in light, which I expect would have been higher quality. Next, uploaded video to a PC to get used to operation of the unit. Software was fairly easy to install in Vista (contrary to problems reported by another reviewer) and use. After uploading videos, attempted to record more video, but a "pause" symbol displayed in the LCD and the start/stop button would not work. Tried removing the battery and reverting to factory default settings, but still did not record video. Called JVC service and they suggested reformatting the hard drive. This still did not fix the problem, so they said I should re-pack it and ship it to their repair depot and I would get it back in a week to ten days. Contacted Amazon, and they would ship out a replacement camcorder the same day. Instead, I chose a refund, and will buy a different brand hard drive camcorder from Amazon. So, one star for JVC for a camcorder that did not operate properly after 30 minutes of use, but hats off to Amazon for their dedication to high-quality customer service.
Customer Rating: 




Summary: Not Happy
Comment: I bought this camcorder to replace an old Panasonic MiniDV recorder. After reading the reviews I decided to give it a try. My first issue was volume, if the people in the video did not speak very loudly, you could not hear them during playback mode. This improved once the video was downloaded to the computer though. My second issue was with the orange tinge that alot of my video took on. Unless I was in direct lighting, everything came out an orange and tan color. My biggest issue was the fact that the included software did not work with Vista - the movies played ok in Microsoft Photo Gallery but I could not use the software. I contacted JVC who directed me to the software's website, and I would have to pay at least $35 for the Vista version of the software. Next problem I had was after taking only about 5 minutes of video, the battery light flashed red and the camera turned off. The battery had a full charge and died after 5 minutes!! Ok, it could have been a defective battery but at this point, I was pretty much done. Also, the docking station was a problem. When I hooked the docking station to my external DVD burner by firewire, it kept telling me to connect a USB cable! It was as if it had no clue that the firewire was connected. Then, to really make me hate this camera, the next time I turned it on a message came on saying that there was a memory failure, a broken something or other, click on "recovery". All this and I had the camcorder only 2 days!! Needless to say, I returned it. I was very disappointed in the quality of the video and the camcorder itself. I had to work way too hard to make it functional.
I didnt give this one star because I'm sure that the software would work nicely on XP, and the camera itself is very light and fits your hand comfortably. I only wish it would have worked better, I think I would have really enjoyed it.